Responses to letters

Last weekend I shared the letter I wrote to the Midwest Horse Fair regarding the rather egregious merchandise some of the vendors had for sale. I'll be honest that I didn't expect much of a response. This is from years of experience writing letters pointing out how something could be made better and why the current system is wrong. [If you click on that link, it will take you to a letter I wrote to the Morton Arboretum, in regard to their family policy. It seems I got the specifics of my request granted in that they did remove the word 'family' from their membership levels. I was hoping they would go more for the spirit, though, and allow all children under 18 to be part of a larger member. Ah well.] More often than not I never receive a reply and when I do, it is one of those "We're sorry you're upset" non-apologies. 

Imagine my surprise when earlier this week I did receive a reply from the horse fair. And not only did I receive a reply, it was a thoughtful and apologetic response. The short story is that they will create vendor guidelines so that merchandise is in keeping with the horse fair's mission. I would be thrilled if that was the only response, but there was more. The horse fair is very interested in embracing the diversity of the horse world and asked if I had suggestions as to who they could invite to speak along those lines. After a query on an equine diversity and inclusion group, I had a long list of potential speakers that I was able to pass on to the horse fair. 

How awesome is that? 

I love the horse fair and now I can love it a little bit more. I suppose this is also a lesson that sometimes speaking up really does make a difference. 

Comments

Anonymous said…
That was a great letter you wrote to the Morton Arboretum. And really good pictures of the kids!
4/28/2022 11:21 PM
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