I spent a portion of last night going around and apologizing to my older children for my little temper tantrum regarding the Netflix queue that happened over the weekend. They were right... I was wrong.
To explain the whole story, I have to back up a bit. Netflix is one of our major entertainment options and our movie queue is very long. Since we don't watch a movie every night, it can take a while for a person's chosen movie to reach the top of the queue, thus arriving in the mail able to be viewed. It has become a thing around here to fiddle with the queue and "help" ones movie reach the top faster. Not everyone is guilty of this all the time, but it happens. I've learned that if there is a movie I really need to arrive, such as for school, that I need to time moving it to the top of the queue to the time when a previous movie is mailed, ensuring its arrival when I need it.
Last week, when I was looking ahead in my school schedule, I noticed that I had scheduled a documentary about Rome that I planned to show this week. I moved my movie to the top, found the movie that needed to be returned, and mailed it off. This pretty much ensured that the movie I needed would arrive in time. Imagine my surprise when on Saturday I receive an email telling me that a movie that I did not put at the top of the queue was being mailed to me. What?!? There was really only one answer. Someone had moved their movie to the top of the list after I had so carefully placed mine there. I start the stomping around and lecturing. Not a single person owned up to the deed, which did not improve my attitude about it.
Yesterday, the unwanted movie arrived and I insisted that we seal it up and return it immediately so that the movie I wanted had a chance of making it. I didn't really care that someone wanted to watch it, it was going back. To make my point, I stomped and lectured one more time for good measure. Everyone still avowed no knowledge of how the movie was moved up.
Not due solely to the movie, but yesterday was just not a good day all the way around. J. got everyone ready for bed and I decided to stare at the computer for a bit. It seemed a better choice than snapping at children. When I checked my email, imagine my surprise and chagrin to see an email from Netflix. An email telling me about the thoughtful thing they did for me. It seems that documentary I had wanted wasn't immediately available. In order for some movie to arrive at the expected time, they sent the movie that was 2nd on the queue. When they found a copy of the documentary they would send it right away. You're welcome.
Thanks for telling me three full days after sending me that first notice that a different, and unexpected, movie was going to be arriving. What would have been really thoughtful would have been to send the informative email first. It would have saved three days of annoyance.
My children were right. Not a single one of them messed with the queue. Netflix did.